VIP Club

The VIP programme at Panteon Casino recognizes loyal players with exclusive benefits unavailable to standard members. From dedicated account managers to accelerated withdrawals, the club delivers premium treatment befitting high-value clientele.

VIP Tier Structure

The loyalty programme operates across five distinct levels, each unlocking progressively valuable rewards. Advancement depends on accumulated loyalty points earned through real-money gameplay.

Tier	Points Required	Cashback Rate	Withdrawal Priority
Bronze	0-4,999	5%	Standard
Silver	5,000-24,999	10%	Enhanced
Gold	25,000-99,999	15%	Priority
Platinum	100,000-499,999	20%	Express
Diamond	500,000+	25%	Instant

Points accumulate at the rate of 1 point per $10 wagered on slots and 1 point per $25 on table games. Live casino play generates 1 point per $20 wagered.

Loyalty Point Accumulation

Every real-money wager contributes toward loyalty status regardless of game outcome. Points never expire for active accounts maintaining at least one login monthly. Dormant accounts may see point balances adjusted after 90 days of inactivity.

Point Redemption Options

Accumulated points convert to bonus credits at favourable rates:

• 1,000 points = $10 bonus credit
• 5,000 points = $55 bonus credit (10% extra)
• 10,000 points = $120 bonus credit (20% extra)

Redeemed bonus credits carry reduced 20x wagering requirements compared to standard promotional terms.

VIP Benefits by Tier

Bronze Members

Entry-level status provides foundation benefits:

• Weekly 5% cashback on losses
• Access to standard promotions
• 24/7 live chat support
• Monthly newsletter with exclusive offers

Silver Members

Mid-tier perks begin emerging:

• Increased 10% weekly cashback
• Priority customer support queue
• Monthly reload bonus (75% up to $300)
• Birthday bonus credits

Gold Members

Substantial rewards recognize serious players:

• 15% cashback with no maximum cap
• Dedicated VIP support line
• Higher table limits upon request
• Quarterly luxury gift options
• Invitation to exclusive tournaments

Platinum Members

Near-elite status delivers premium treatment:

• 20% cashback credited twice weekly
• Personal account manager assignment
• Custom bonus structures
• Expedited verification processes
• Annual travel package opportunities

Diamond Members

Top-tier membership represents the pinnacle:

• 25% cashback with daily crediting
• Direct phone line to VIP team
• Bespoke promotional packages
• Instant withdrawal processing
• Invitations to VIP events and experiences
• Personal concierge services

Account Manager Services

Players reaching Gold status and above receive dedicated account manager support. These professionals handle:

• Tailored bonus negotiations
• Withdrawal expediting
• Limit increase requests
• Dispute resolution
• Game recommendations
• Tournament registrations

Account managers maintain regular contact through preferred communication channels, whether email, phone, or messaging applications.

Exclusive VIP Promotions

Monthly High-Roller Tournaments

Diamond and Platinum members compete in invite-only tournaments with prize pools starting at $50,000. These competitions feature:

• No entry fees
• Leaderboard-based scoring
• Cash prizes without wagering requirements
• Luxury experience package for winners

Seasonal Events

Quarterly VIP gatherings occur at premium venues across Canada. Past events included:

• Private dining experiences in Toronto
• Sporting event hospitality packages
• Casino resort getaways
• Concert and entertainment access

Event invitations extend to Platinum and Diamond members based on activity levels and geographic proximity.

Maintaining VIP Status

Status levels review quarterly based on rolling 90-day activity. Players falling below tier thresholds receive 30-day grace periods before downgrade. Continued play during grace periods can restore previous status without penalty.

Diamond members enjoy lifetime status after maintaining the tier for 12 consecutive months, regardless of future activity fluctuations.

Joining the VIP Programme

Enrollment happens automatically upon account registration. No application or opt-in process exists. Simply play regularly, accumulate points, and watch tier status climb accordingly.

For questions about current VIP standing, point balances, or advancement requirements, contact the VIP team through live chat or email. Responses arrive within hours for existing VIP members and within 24 hours for standard players inquiring about the programme.